Privacy Policy

At Don’t Have Time (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, request our services, or apply for employment.

What Information We Collect

We may collect personal information including:

Your name
Email address
Phone number
Residential suburb or address
Details about the services you require
Information you provide through enquiry or quote request forms
Employment information provided when applying for a position
Any other information you voluntarily provide to us

We may also collect non-personal information such as:

IP address
Browser type
Device information
Website usage statistics through cookies and analytics tools.

How We Collect Information

We collect information when you:

Complete a contact or quote request form
Contact us by phone, email or SMS
Submit an employment application
Subscribe to communications (if applicable)
Visit and browse our website

Why We Collect Your Information

We collect personal information so we can:

Respond to enquiries
Provide quotations
Deliver housekeeping and cleaning services
Schedule appointments
Communicate with clients
Process employment applications
Improve our website and customer experience
Meet our legal obligations

We will only use your information for the purpose it was collected or where otherwise permitted by law.

Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose information to trusted third parties where necessary, including:

Staff and contractors delivering our services
IT service providers
Website hosting providers
Payment providers
Professional advisers
Government authorities where required by law

All third parties are expected to keep your information secure and confidential.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and understand website traffic.

Cookies may collect information such as:

Pages visited
Time spent on the website
Browser and device information

You can disable cookies through your web browser, although some features of the website may not function correctly.

Google Services

Our website may use Google services including:

Google Analytics
Google Maps
Google reCAPTCHA

These services may collect information in accordance with Google’s own Privacy Policy.

Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we use industry-standard security measures, no method of transmitting information over the internet can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you or request that it be corrected if it is inaccurate or out of date.

To make a request, please contact us using the details below.

Employment Applications

If you apply for employment with Don’t Have Time, we collect the information necessary to assess your application.

Application information will only be used for recruitment purposes unless you consent otherwise or where required by law.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us.

Don’t Have Time

Email: enquiry@donthavetime.com.au

Phone: 0434 791 612

Website: https://donthavetime.com.au/